Requirements for operating with PayOk: Commitment to security, compliance, and transparency
At PayOk, protecting your business and your clients is our top priority. To ensure fully secure card payment processing in compliance with current regulations, we require all merchants to provide specific documentation aimed at fulfilling legal obligations regarding Anti-Money Laundering and Counter-Terrorist Financing (AML/CTF), as well as Know Your Customer (KYC) procedures.
These requirements are not only essential to comply with national and international financial regulations, but they also strengthen trust in your business activity and help prevent fraud and money laundering, as required by Spanish and European legislation.
Who are these requirements for?
They apply to all merchants — self-employed professionals, individuals, and companies — who wish to manage card payments through PayOk. Document verification is an essential step to activate your payment terminal and operate in a secure and supervised digital environment.
Why are these documents necessary?
- They allow reliable identification of business owners and responsible parties.
- They facilitate the assessment of business activity and the origin of funds in compliance with AML/CTF regulations.
- They help prevent fraudulent operations and protect the integrity of the financial system.
- They comply with best practices recommended by authorities and regulatory bodies.
Regulatory compliance is a guarantee for your company and your customers. At PayOk, we guide you through every step of the process, answering your questions and ensuring maximum efficiency and confidentiality in handling your information.
- Onboarding requirements for individuals and self‑employed professionalsOnline pre‑approval formComplete and submit our digital form so we can analyze your professional activity.Personal IdentificationValid ID card or NIE (Front and back, in color, and high resolution).Tax Registration (Model 036/037)Full document (at least pages 1, 2, and 3) to verify your Tax ID (NIF), fiscal address, and business activity code (IAE).Proof of recent activityMost recent "Autónomo" social security receipt or your latest tax return (VAT/IVA or Income Tax/IRPF).Recent Bank certificateBank account ownership certificate (issued within the last 3 months) under the holder's name.Economic activity & PEP declarationComplete and sign our internal form (KYC Protocol) for professionals.PayOk payment services framework contractReview and sign the contract to activate your online payment terminal.
- Onboarding requirements for legal entitiesOnline Pre-approval FormComplete and submit the digital form so we can analyze your company’s activity.Incorporation Deed and BylawsFull copy with the registration stamp from the Mercantile Registry (Registro Mercantil).Economic Activity & Beneficial Ownership DeclarationComplete and sign our internal form (KYB Protocol) to declare the business activity and ultimate beneficiaries.UBO IdentificationValid ID (DNI) or NIE of each individual holding more than 25% (high-resolution color copy, both sides).In case of Complex ownership structuresOwnership chart signed by the administrator detailing percentages down to the individual shareholders.In case of RepresentativesAppointment Deed or Power of Attorney and a Certificate of Good Standing/Authority from the Mercantile Registry (issued within the last 3 months), along with the representative's valid ID or NIE.Tax Registration (Model 036/037)Full document showing the business activity codes (IAE).Recent Bank CertificateBank Ownership Certificate in the company’s name (issued within the last 3 months).PayOk Payment services framework contractReview and sign the contract to activate your online payment terminal.