Requirements for operating with PayOk

Requirements for operating with PayOk: Commitment to security, compliance, and transparency

At PayOk, protecting your business and your clients is our top priority. To ensure fully secure card payment processing in compliance with current regulations, we require all merchants to provide specific documentation aimed at fulfilling legal obligations regarding Anti-Money Laundering and Counter-Terrorist Financing (AML/CTF), as well as Know Your Customer (KYC) procedures.

These requirements are not only essential to comply with national and international financial regulations, but they also strengthen trust in your business activity and help prevent fraud and money laundering, as required by Spanish and European legislation.

Who are these requirements for?

They apply to all merchants — self-employed professionals, individuals, and companies — who wish to manage card payments through PayOk. Document verification is an essential step to activate your payment terminal and operate in a secure and supervised digital environment.

Why are these documents necessary?

They allow reliable identification of business owners and responsible parties.
They facilitate the assessment of business activity and the origin of funds in compliance with AML/CTF regulations.
They help prevent fraudulent operations and protect the integrity of the financial system.
They comply with best practices recommended by authorities and regulatory bodies.

Regulatory compliance is a guarantee for your company and your customers. At PayOk, we guide you through every step of the process, answering your questions and ensuring maximum efficiency and confidentiality in handling your information.

Individuals and self‑employed professionals
Requirements for operating with PayOk for individuals and self‑employed professionals
Online pre‑approval form
Fill out and submit our digital form so that we can learn more about your business activity in detail.
PayOk framework payment services agreement
Sign the framework agreement to request the activation of your online payment terminal.
Certified copy of passport
Provide a copy certified by a public notary.
Certified copy of national ID
Provide a copy of your national identity document certified by a public notary.
Utility bill or bank statement (issued within the last 3 months)
Attach a recent electricity, water, gas, or telephone bill, or a bank statement.
Bank reference or bank certificate (issued within the last 3 months)
Provide a bank reference for the account where payments will be received.
Income tax return (Form 100)
Most recent personal income tax (IRPF) return of the applicant.
VAT forms (303 or 390)
Attach the quarterly VAT forms (303) or the annual VAT summary (390).
Legal entities
Requirements for operating with PayOk for legal entities
Online pre‑approval form
Complete the form so we can review and assess your company’s business activity.
PayOk framework payment services agreement
Sign the agreement to activate your online payment terminal.
Company incorporation documents (SL, SRL or SA)
Provide certified company documents, including: Certificate of incorporation, memorandum of association, register of directors, and register of shareholders.
Certified copy of passport of directors and shareholders
Provide notary‑certified copies of the passports of the company’s directors and shareholders.
Certified copy of national ID of directors and shareholders
Provide notary‑certified copies of the national identity documents.
Recent utility bill or bank statement (issued within the last 3 months)
Provide a bill or bank statement in the company’s name.
Bank reference or bank certificate (issued within the last 3 months)
Provide a bank reference for the company’s account.
Corporate income tax return (Form 200)
Provide the most recent tax return filed.
VAT forms (303 or 390)
Provide quarterly VAT forms (303) or the annual VAT summary (390).