PayOk Help Center
Welcome to the PayOk Support Center. As a Payment Institution authorized and supervised by the Bank of Spain, we have designed this space for you to manage your collections operations with complete autonomy and technical security.
Here you will find practical resources divided into the key stages of your business. If you have just joined us, start with Account Management & KYC Onboarding to validate your documentation in compliance with current anti-money laundering regulations. For technical profiles, we offer detailed guides on API Integration & CMS Plugins, ensuring a stable and fast connection.
In your daily operations, we help you master Transaction Operations & Refunds, as well as the use of our Manual Payment Tools for telephone or link-based sales. Furthermore, to protect your profitability, we include a specialized section on Dispute Resolution (Chargebacks) and the control of your Payouts & Invoicing.
