PayOk Help Center
Welcome to the PayOk Help Center. As a Payment Institution authorized and supervised by the Bank of Spain, we have designed this space so you can manage your payment acceptance operations with full autonomy and technical security.
Here you will find practical resources divided into the key stages of your business. If you have just joined us, start with Account Management and KYC Onboarding to validate your documentation in compliance with current anti-money laundering regulations. For technical profiles, we offer detailed guides on our API Integration and E-commerce Plugins, ensuring a stable and fast connection.
In your daily operations, we help you master Transaction Management and Refunds, as well as the use of our Manual Payment Tools for phone or link-based sales. Furthermore, to protect your profitability, we include a specialized section on Dispute Resolution (Chargebacks) and the control of your Settlements and Billing.
